Our goal is to make each and every customer happy and satisfied. That is the reason we can tailor our service offerings to fit your unique requirements.

At Hapi, we understand that every home and every individual has unique requests. That's why we offer the flexibility of special requests and custom services, ensuring that our services are not just satisfactory, but perfectly aligned with your specific needs. Whether it's a particular way of cleaning, a special pet grooming request, or a unique plant thats not available in the catalogue, we're here to cater to your every wish. Here's how you can make special requests and book custom services with us.

How to Add Special Requests and Custom Services:

1 Choose Your Service: Select the service you need, be it cleaning, laundry, packing, or any other.

2. Specify Your Requirements:

Once you've chosen a service, look for the option to add special requests on the Date and time page. Detail your specific requirements or preferences. This could be anything from eco-friendly cleaning products for your home, hypoallergenic products for your pets, or a special plant you've always wanted.

3. Custom Service Consultation (If Required):

For more complex or uncommon requests, you might be prompted to have a consultation. This can be done over the phone or through a messaging feature in the app with the assigned professional, allowing you to explain your needs in detail.

Benefits of Special Requests and Custom Services:

Flexibility: Adapt services to suit unique or changing requirements.

Tailored Experience: Tailor services to match your lifestyle and needs.

Satisfaction Guaranteed: Enjoy services that are exactly what you're looking for.

Important note:

All special requests can affect the price depending on the exact request made. If there is a price update, you will receive communication from us through phone, in-app chat or email to confirm the new price with you first before proceeding.