Your feedback is the cornerstone to shaping a better Hapi experience!

At Hapi, we value your feedback as it plays a crucial role in helping us enhance our services and ensure customer satisfaction. Whether it's praise for a job well done, constructive criticism, or suggestions for improvement, we welcome your thoughts. Here's a simple guide on how you can provide feedback on your Hapi experience, enabling us to continually improve and tailor our services to meet your needs better.

Steps to Provide Feedback on Hapi:

1. Directly After Service Completion:

After the completion of a service, you will usually receive a prompt on the Hapi app asking you to rate your experience and leave feedback. This is the most immediate way to share your thoughts while the details of the service are fresh in your mind.

2. Through the Hapi App:

Open the Hapi app and go to your order history. Select the order you want to provide feedback on and choose the option to leave a review or rating. Be as detailed as possible in your feedback, mentioning what you liked or what could be improved.

3. Contact Customer Support:

If you prefer, you can also provide feedback by contacting our customer support team through the in-app chat or email.

Why Your Feedback Matters:

Your feedback allows us to continously improve and helps us understand what works well and where we need to improve ensuring customer Satisfaction.

By providing feedback, you contribute to shaping an enhanced service experience not just for yourself, but for all our customers. We encourage you to share your thoughts and suggestions after each order, as your input is extremely valuable in our pursuit of excellence.