We are available to support and address any service issue that arises.

At Hapi, we are committed to providing high quality experiences. However, we understand that sometimes issues may arise, and it's crucial to have a reliable support system to address any concerns promptly. Whether it's a question about a service, feedback, or a specific issue, we are here to help. Here's how you can get assistance with any service issues you might encounter.

Addressing Service Issues with Hapi:

1. Identifying the Issue:

Clearly identify what aspect of the service did not meet your expectations. This could be related to the quality of work, professional behavior, or something else.

2. Immediate Communication:

If the issue occurs during the service, communicate it to the service professional immediately. Many times, issues can be resolved on the spot.

3. Contact Customer Support:

For issues that cannot be resolved directly or occur after the service. Contact Hapi’s customer support via the in-app chat or at [email protected]

4. Provide detailed information:

When contacting support, provide as much detail as possible about the issue including the service date, the nature of the problem, and any other relevant information.

5. Resolution Process:

Our customer support team will investigate the issue, liaising with the service professionals if necessary, to understand and resolve the concern.

6. Follow-Up and Feedback:

Expect follow-up communication from our team. Your feedback is vital for us to improve our services.

Your satisfaction is our highest priority at Hapi. We take service issues seriously and strive to resolve them swiftly and efficiently. Our customer support team is dedicated to ensuring that any concerns you have are addressed to your satisfaction, keeping your Hapi experience positive and stress-free.