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Troubleshooting Login Issues

Addressing problems with sign up and login

Updated over a week ago

Having issues with creating an account or logging into the app?

Encountering login issues can be a bump in your Hapi experience. Such issues can prevent you from accessing our services when you need them. Don't worry, though; resolving these issues is usually straightforward.

Common Troubleshooting Steps for Login Issues:

1. Check Your Internet Connection:

Ensure you have a stable internet connection. Sometimes, connectivity issues can hinder the login process.

2. Verify Your Login Credentials:

Double-check your registered phone number. Typos are often the main issue behind login problems.

3. Update the Hapi App:

Make sure you're using the latest version of the Hapi app. Outdated versions can sometimes cause login issues.

4. Restart Your Device:

Sometimes, simply restarting your device can resolve unexpected glitches.

Still, Facing Issues? Let Us Help!

If you've tried these steps and are still unable to log in, our customer support team is here to assist you. We understand how important it is for you to access your account and book services seamlessly. Contact us at [email protected]

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